Guardian Pharmacy provides medications to outpatient consumers through various clinics throughout Georgia.

 

We tailor our services to meet the needs of different types of clinics including behavioral health, correctional facilities, and worksite clinics. Some of the services we offer include:

  • 24/7 on-call pharmacist and consultation services
  • Consultation and back-up procedures are in effect in case any medication issues arise after hours
  • Direct delivery to consumer’s medication administration location
  • In-stock medications that align with the Medicaid formulary and each clinic’s specific needs
  • Specialty packaging for clients with compliance concerns
  • Electronic patient charts including prescriptions and paperless faxing system
  • Delivery Manifest containing a detailed inventory of all medications being delivered to the residential facility

Drug regimen review

  • Medication profiles from all current physicians are reviewed at every dispensing point
  • Potential drug interactions are evaluated
  • We notify clinical staff and patients of potential interactions
  • Duplication therapy is reported to prescribing physicians

Billing Review

  • Itemized statements allow clients and caregivers to see specific drug information including the dispense date and quantity dispensed, along with the applicable co-pay
  • The billing team evaluates coverage by insurance
  • If no coverage, the pharmacy establishes contact to discuss continuation of dispensing
  • If coverage for a medication is denied, the pharmacy contacts the individual as well as the healthcare staff so other options can be explored
  • Prior Authorization data collection, completion, and submission

Refill Management

  • Upon use of the last refill, the pharmacy contacts the prescribing physician
  • If unable to obtain refill from physician, the pharmacy notifies the healthcare provider and the customer

Cost Management:

  • Medications are reviewed regularly with regards to costs
  • If medication becomes more costly due to falling off the Formulary, notification is made to the prescribing physician for a possible substitution
  • Clients and caregivers are notified of any changes that are made as a cost savings to the patient